Technogym Cycle
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Frequently asked questions
I cannot connect the tablet to Technogym Cycle

Check if the Technogym Cycle is connected to another tablet, which is within range of the Technogym Cycle. Remember to connect Technogym Cycle through Technogym Live app and not from your tablet bluetooth settings.

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Which tablets are compatible with Technogym Live?

The Technogym Live app is available for Apple iPad and Android tablets. We suggest searching for the app in the store using the device to check compatibility beforehand. Compatible iOS tablets: iPads with iOS12 or higher. Compatible Android tablets: Technogym Live is compatible with tablets running Android version 6.0 or higher, with Bluetooth® 4.0 and with Google Play Store (Huawei not supported). Examples of compatible tablets: Samsung Galaxy Tab S6 Lite, Lenovo Tab M10 FHD Plus.

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How do I pair a heart rate device, such as a Polar heart rate monitor?

Heart rate devices can also be synchronised with the Technogym Live app by touching the heart rate icon on the homepage. Once the first pairing is complete, the connection will be automatic every time thereafter.

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I can't connect heart rate monitor to tablet

Here's some examples of error you may be experiencing.
The HR band is not worn and moistened, which is why the bluetooth sensor is not activated;
The HR band is paired in the bluetooth settings of the tablet, it must be removed from there and paired only and exclusively in Technogym Live app;
The HR band is already paired with another application or device (e.g. smartwatch or smartphone app);
The HR band does not have the standard bluetooth smart connection;
The HR band battery is low.

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How does Apple Watch connect to Technogym Live App?

It is necessary to download the Technogym App on the Apple Watch.

By opening the application on Apple Watch, you are asked to give permissions for Bluetooth connection and Apple Health. On the iPad you must start the Technogym Live App and click on the Heart icon; on Apple Watch, click on "connect" in Technogym App and select the name of the iPad. Starting a workout from Technogym Live App, you will see the heart rate of the Apple Watch on the Technogym Live App display.

At the end of the workout, the training data will be synchronised with Apple Health.

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How do I connect the tablet to the Technogym Cycle?

Simply enable the Bluetooth® connection on your tablet, place it on the display of Technogym Cycle and launch the Technogym Live app. Select Technogym Cycle from "Settings" - "General".  When you select a workout, connection to Technogym Cycle will be automatic.

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Which is the difference between Routines and Sessions?

Technogym Live has many contents to choose from:

- Routines
Routines consist of actual workout cards composed of exercises sequences equipped with explanatory video for each exercise.

- Sessions on equipment
Sessions on equipment are highly engaging training classes with authentic personal trainers ready to guide you through your training experience on your equipment.

- Strength Sessions
Strength Sessions are total body workouts guided by our best trainers and designed to integrate your training experience on your cardio equipment with strength classes.

Is it possible to play Spotify content at the same time as Technogym Live workouts?

You can play content from the Spotify app (installed separately) at the same time as Technogym Live content (excluding Technogym Live Sessions which include audio guidance from a trainer).

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Where can I consult my workout history?

Workouts can be viewed within the Activity environment by tapping on the icon to the right of the settings icon. In this section you will find both indoor and outdoor workouts recorded with Garmin and Strava systems, after connecting them via the Connections tab in Settings.

Can I charge my tablet from the Technogym Cycle dashboard?

Yes, you can. The USB port, located at the back of the Technogym Cycle dashboard, is useful for recharging your Apple or Android tablet via the device's original cable, so you can train without worrying about the remaining charge.

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we listen.
we care.

we code no stop.
Version 4.1.0


From today, we’ve enriched your app experience by adding the Wellness Magazine that you can find on the bottom left icon of the homepage. You will discover curated content on healthy eating, training tips, lifestyle trend, mindfulness and stories from our community.


Version 4.0.0


We've completely redesigned the app configuration process with a new icon located at the bottom right of the home page. From there, you'll find a new library of Sessions video-classes, Routines, and Exercises you can perform with all the equipment and tools, including Unica, Kinesis, and Technogym Bench.


We've added a new icon next to the filters icon at the top right of the screen that allows you to save content from the Sessions and Routines library as favorites. This means you can quickly and easily access your workouts whenever you want.


You can now see all your activities saved in the Technogym ecosystem, not just the ones saved on Technogym Live app. With this update, you'll have a complete overview of your fitness journey, making it easier than ever to track your progress and stay motivated.

Version 3.6.0

Check out the new cardio and strength Sessions with our Master Trainers uploaded to the library each week. As of this release you would find them highlighted with a 'NEW' tag.

Version 3.5.0

Play and control your favourite Apple Music playlists directly on Technogym Live App. With this new latest update, within the app you will find a new Apple Music icon located on the top left corner through which you can control and choose your favourite playslist without ever leaving your training display.

Don't miss out our new Technogym Playlists created by our Master Trainers to set the right tone and tempo for your next workout experience!

For this feature you need to have an active Apple Music subscription.


Training on the display (for Free Mode and Custom exercises) now give you an extra insight about your workout. Every KM or MILE (depending on the set of your measurement system preference) you will be notified with the average pace of that segment.


We have made an extra mile to redesign completely the Voice Over experience, ensuring that all the elements and features of the app are now properly accessible using Voice Over.

Version 3.4.0

Challenge yourself with the new available Routine workouts: Lose Weight, Keep Fit, Boost Cardio and Health exercises.

Each Routine consists of a variety of movements and exercises, whose intensity is automatically set up by your equipment, so that you can just focus on your performance.

They are now available for Myrun, Technogym Cycle and Technogym Elliptical.


You don't need to select and pair your heart rate device every time you train, since from now on, Technogym Live App will automatically search and connected to your last used devices as soon as you login to your account.

Version 3.3.0

It may occur that you can't always train on the right Technogym equipment that support the connection with Technogym Live tablet app. If your subscription plan includes it, you can now keep training with the Technogym Sessions on any tread, bike or elliptical simply pressing the 'Play' icon next to the 'START' blue button. Keep in mind that you'll need to manually adjust speed, incline and resistance on the equipment when the trainers indicate to do so, as the Technogym Live app is not connected to the equipment.

Version 3.1.0
• With this version all main features have been aligned to iOS version
Version 3.1.0
• Dashboard: Distance/Time left until next step

From "CUSTOM" workouts dashboard it is now possible to understand the remaining time or distance of current "step" from a box on the top right corner of the screen.

Version 3.0.0
• Improved Step Notifications

Starting a workout on Technogym Live and then move to another app on your tablet is now easier and safer: you will receive a push notification a few seconds before the start of every new step, showing all the data you need to keep training at your best.

Version 2.9.0

• Repeat previously completed workout for Routines and Custom exercises: accessible from My Activities

• Improved font accessibility: fixed visualization even for larger text

• Improved connection stability: fixed rare cases of disconnection between iPad and MyRun and Apple Watch

Version 2.8.0
• Technogym Cycle - Relive your Outdoor Rides

Relive your outdoor tracked workouts to challenge yourself and improve your performance. Connect a Strava or Garmin account to Technogym Live to sync all your rides. Review them looking in “MY ACTIVITIES” and tap “Repeat workout”.

• Technogym Cycle - New Siri Shortcuts
Version 2.7.2
• New Equipment compatibility: Technogym Cycle

From now on Technogym Live will support the brand-new home cycling experience of Technogym Cycle. Seamlessly connect to Technogym Cycle with your tablet via Bluetooth and live the endless training possibilities of Technogym Live.

• New Strength Sessions

Go beyond cardio workouts with MyRun and add strength exercises to your weekly routine. With the new Strength Sessions you will be able to strengthen yourself with the guidance of a virtual trainer, working with bodyweight, tools or with Technogym Bench.

• Siri Shortcuts

Control MyRun with Siri voice assistant. You can control MyRun speed, incline, pause and restart MyRun just with your voice. Open the list of commands on Technogym Live and add the ones you want. Remember to always say “Hey, Siri” before uttering any command. Available only with Siri in English, Spanish, French, Italian, German. Requires iOS 14 or later.

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Technogym Cycle
The most comfortable cycling ever. It is the ideal size for any space in your home, with a level of comfort unlike any other.
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